UWS Integrated Health and Social Care Year 2 Students Pledge

Tuesday 7 March 2017 saw our Project Engagement Lead, Tommy Whitelaw visit University of the West of Scotland Paisley Campus and speak to Integrated Health and Social Care Year 2 Students.  Tommy has previously visited the campus in 2015.  You can read the pledges from that event here

Big thanks to Helen Rainey @helenr1976, Programme Lead Integrated Health and Social Care Module, colleagues, Kirstin James, Selwyn Stanley and all the team for inviting Tommy to UWS Paisley Campus.  You can follow the University on Twitter at @uwshealth

The morning was truly inspiring and great conversations with staff and students.

You can read the wonderful pledges below.

Thank you UWS for another brilliant day .

Team DCV

I pledge to always listen!.

Tricia McCafferty


My pledge is to see each and every person as an individual who is unique in their beautiful own way.

Sharon N


I pledge to remain true to myself, treat everyone as an individual and care for all.

Tracey Meechan


I pledge to make the first 5 mins. Count, and make each minute after that for every person, to try and give people hope when they feel there is none.


 I pledge to always listen and to continue to in my pledge to continually promote to help people. Centred sinker with the amazing group of student.

Helen R.


I pledge to be a better communicator by listening to what matter most to each individuals.

Sakina Muted.


I pledge to listen more to service users, communicate more effectively with the service users.

Riziki Marandura


I pledge to meet people and know their stories, make sense of their stories, research possibilities for change. Fight for change.


I pledge to continue coming for people no matter what it takes off me.

Esther G.


I pledge to care and support the voiceless and help them in whatever is valuable to them, just to put a smile on their face.

Osaki K. David West.


I pledge to always be kind and be a listening ear to others, I pledge to learn more about dementia, and continue to make a difference to other people lives.


I would like to take my learning knowledge into my work practice, more person centred, more time with resident, more kindness.

M. Makurumure


I pledge to do my best to ensure I give my best in care and will do everything to make people feel they are listened to and they are opinions are heard.



I pledge to be focused on the person not the task.


I pledge to shake my caring experiences always, showing kindness to matter what happens, make a difference in the life of people, more support, more empathic, give more spiritual care, learn to communicate with them in the way they want to.


I pledge to smile to people and make their lives better.



I pledge to give everyone a chance regardless of their past.


I pledge to change how care is delivered, and make it better for patients, services and staff. I pledge to make it easier for families, carers and give them more support for the long road ahead.


I pledge to make the world a better place in caring for people living with dementia.


I pledge to make sure that I make as big a difference as possible in people’s lives that need some help.


I pledge to spend more time listening individuals to learn their love stories and enable them to continue living them.

Lauren Ashley Blair


I pledge to always be kind and listen to give chances and choices always never judge.

Maria Bradly


I pledge to bring laughter and confidence to other people’s lives as I support them.

Sophie Chalmers


I pledge to spend more time listening to others and take time to learn their love stories and keep these stories alive.

Emma O’Donnell


I pledge to spread kindness, listening ears and understanding to every single person I meet, it is free.

Nickola M


I pledge to make sure I have a genuine smile on my face every time I say hello for their first time that day.

Kirstin James


I pledge to never stop doing the best job I possible can for every person I care for and support not matter how many blocks are put in the way by management, financial restraints. I pledge to continue to be kind, respectful and passionate to everyone I am responsible caring for.

Nicola McLaughlin


I pledge to always do everything in my ability and power to make people feel listened to and valued. I will always do my best to care and make people happy.

Morgan Deveney


I pledge to implement what is taught here at university and in life to bring a smile a day.

Greg Moffat


I pledge to make a difference to any carer at the person with dementia. Support people with dementia, value dignity, respect, right safe.



I pledge to understand and take the time to more to see both sides from different perspectives and do not let things get in the way of relationships.

Kirstine McGuagan


My pledge is to remain human in any situation in life-caring, supporting, kind and loving.



I pledge to be kind to everyone, never judge and be the best person I can be.

Cathryn Docherty


I pledge to listen and be a vital participant in continuing, developing and promoting people’s life story.


I pledge to be the best version of myself and to always listen without judgement and to ask people what matters to them.


I pledge to always see the person rather than their condition. As well as being able to always take a step back to see the bigger picture.

Robyn Russel



Posted in "You Can Make a Difference" Pledges

New College Lanarkshire Pledges to Make a Difference

Happy Monday Everyone 🙂


Massive thanks to Kate Mackay, Lecturer, Clare Flynn, Head of Faculty, Lynn Orr, Craig Ruxton and Margaret Henderson for kindly inviting Tommy to speak to Senior Health and Social Care Students who attend New Lanarkshire College, Coatbridge Campus.


Tommy was joined by Kerry Ritchie from our ALLIANCE Involvement Network, Gerry Power from People Powered Health and Wellbeing and our very own Dementia Carer Voices, Will Griffiths.

The day was truly inspiring and full of great people from all the staff and students, as we launched the New Lanarkshire College Pledge Tree.

We look forward to hearing how the staff and students get on with the wonderful pledges below.

Thank you to all for a brilliant day from all the team at DCV and the ALLIANCE.




I pledge to always listen to someone’s love story.

Karen Fowler


I pledge to be happy and treat everyone with respect and always think and help others.


I pledge to continue as an educator, a nurse and as a person to highlight the need for greater awareness about the impact of dementia and individuals and their carers, and the human need for love and kindness in giving and in receiving.

Kate Mackay


I pledge to always ask people about their lives and family and what they like and mater to them the most.

Courtney Haley


I pledge to always ask people about their lives and love stories and what and who matters to them.



I pledge to respect everyone and show kindness to all my family arrange more outing with Tianna.



I pledge to respect other people and to be kind to make people know that they matter.


I pledge to strive to be the best that I can be and to ensure that I deliver the best care that is within my abilities to provide.



I pledge to speak to people and make sure they never feel alone.

Amanda Colvin


I pledge to be much happier and understanding for others.


I pledge to always ask what matters and who matters.

Brenda Robertson


I pledge to listen more and try my best to make a difference to whoever I meet whether they have dementia or not.



I pledge to always make sure everyone in my care feels safe, comfortable and happy in their own home as long as possible.

Claire Ruddy


I pledge to always try and make a difference to someone’s day and try understand people the way they want to be understood.


Nothing will stop me


I pledge to take time to learn and get to know the people I am caring for and to ensure I show kindness. To realise that it is a privilege to be allowed to play a part in people’s lives. I pledge to use my voice to make things better for those who and most vulnerable and everything I can do to take away their fear, I pledge to just try my best.



I pledge to always remember why I got into this type of work, I pledge to always treat the people I support with dignity, kindness and empathy.

Alan Thomson


I pledge to take time to stop and ask each and every individual I care for what matters and who matters. I will always take time to get to know the person and not the dementia. (Use your voice)



I pledge to always make time to support those living with affected by dementia.



I pledge to treat someone an individual and not as a condition to support them and their family to the best of my ability.



I pledge to give the best of my ability to help and make a difference to lives of people with dementia.



I pledge to treat every individual in the way that matters to them and for the life journey the have/ want to experience.



I pledge to be patient to take the time to get to my patient and their careers.

Stephanie Kennedy


I pledge to make a difference in someone’s life to be the nurse Tommy talks of and remembers. May it be from one small change or taking the time to listen and allow someone to tell me about them and their story, try not to worry about rushing?



I pledge to value the person in front of me without thinking bad of them.


I pledge to treat and care for each and every individual with the care and dignity and respect they deserve, and to take the time to get to know and understand them

Lianne Turnbull


I pledge to treat every individual in my care in a person centred manner by meeting their needs and listening to any fear or concerns they have and supporting them. I will see the individual and not only by their illness or condition

Erin Connolly


I pledge that all the teaching id do I make sure I always remind people what really important and know what people matter.



I pledge to treat every patient and resident with the care, affection and respect as if they were one of my own family.

Suzanne Coventry


I pledge to aspire to be the best carer that I possibly can be, this will carry on through my nursing career love, listen, care all my patients, to keep educated.

Carolann Lynch


I pledge to be kind and to respect to see people through their story. To find time to appreciate the small things, to be a better person.

Joanna Herman


I pledge to respect and treat every person I care for and people who will care for in my future carer and protect them as well as maintain their dignity and there pride.

Caitlin Brawley


I pledge to continue not determining a person by their illness or what is wrong but focus on the person themselves and make them matter as an individual


I pledge to always put other people’s needs before my own and care for people with the same dignity and respect.



I pledge to listen and care for the people care for to make them feel safe and loved to listen to their story.


I pledge to treat every person I come into contact with as an individual and discover who they are.

Madeleine Canning


I pledge to offer my support and give a cuddle to those who may need it.


I pledge to continue to be open minded and to treat every patient as an individual with love, care and respect.

Cheryl Wilson


I pledge to show everyone I meet love and kindness.

Sarah Brady


I pledge to see pas the medical condition and see the person, to ask about their past, present and future. To show kindness, and actively listen.

Jennifer Anderson


I pledge to actively listen to carers and hear their voice

Bernadette Stewart


I pledge to never define someone by their illness and always shoe them the kindness dignity and respect they deserve.



I pledge to be the kindest version of myself to ensure I can play the best possible part in the stories of those I care for.

Lisa Strain


I pledge to define a person by their condition, illness or disease to always give the care they and their families deserve.

Lisa Elliott


I pledge to take time out of my day to listen to the people around me and show them care and kindness.

Sophie McPherson


I pledge to make a difference to people’s lives everyday.

Rachel Kitchen


I pledge to understand an individual based on who they are as a person rather than their diagnosis.



I pledge to listen to anyone I care for and see them for the person they are, to see their love story and play the kindness and most loving part I can play.

Linzi Barbour


I pledge to make a difference to each and every individual I care for throughout my career.

Samantha Mating


I pledge to continue to try and at least help one person each day and keep going that wee extra bit further to listen, show love.

Vicky McKay


I pledge to be the best type of person I can be, both as a nurse and as an individual. I want to make a difference to people’s lives.


I pledge to make a difference throughout my life and give the best care for those who need it as both a nurse and a human being.


I pledge to be nurse and person who will understand, protect and care for all who need me and be there for the family so nobody feels alone or scared.

Liza Thomson


I pledge to always see the person and to listen.

Lindsay Walker


I pledge to educate myself more about dementia and always listen to anyone in my care.

Jan Clarke


I pledge to be the best carer I can and always make time to listen and understand.

Louise Ormand


I pledge to listen a lot more, to spend a lot more time with patients and families, to five them a hug to let them know I am here for you and hear you and will support you.

Graceann Renicks


I pledge to see the person as a unique individual that they so rightly are.

Mark H


I pledge to the best of my ability to care for people in a way they should be cared for, and always give the best I can.

Nicole Cassidy


I pledge to try my best to make a difference and take the time to get to know the individual and see them as a person.



I pledge to help spread the word dementia and its cause, working in care is such a pleasure and I would not have it any other way. It is so rewarding making residents happy and to show them you care they bring out the belt in me and make me succeed to the fullest.

Niamh Mooney


I pledge to give people with dementia the best care and to listen to what matters to them.


I pledge to be able to car for family and friends. And everyone with my best ability and take life in the best way and to be thankful.

Tammy Rae


I pledge to make sure I deliver a high level of care and to be there for a shoulder to cry on in time of need.

Zoe Findlay


I pledge to care for everyone to my best of my best of my ability I also want to raise more awareness for dementia.

Natalie Quim


I pledge to take the time to get to know people better and asking them now they are to try my hardest and best on my course. Listen more, to always remember a difference can be made.

Rebecca Smith


I pledge to make a difference even if to one person. I pledge to listen, be a voice for those who have lost their and never let them forget their worth for as long as I life.

Ami Smith


I pledge to be the kind, caring and trustworthy carer, nurse that I always wanted to look after my own father. Mae a difference in every individual I care for and make their life matter.

Chloe Pearson


I pledge to get to know the people I work with better to understand how they feel and what they want, to do my best on my college course and job to fulfil this.

A Spence


I pledge to see past any illnesses and treat everyone as individuals, promote independence and choice always and listen to any concerns or worries the individuals in my care may have.

Elise Caldwell


I pledge to show caring and compassion on a daily basis to everyone I meet every day. To treat everyone with respect.

Shary Murray


I pledge to be an amazing carer and to make sure more time is given to spend 1 on1 time with everyone.

Vicky Allan


I pledge to pour all my kindness into the people I am caring for, listen to their stories and the voices of their loved ones, carers.

Chloe Atley


I pledge to see a person before their illness and to be there when they feel scared.



I pledge to look past the illness and see who the person really is, underneath their illness.


I pledge to expand my knowledge of dementia so that I can competently care for those living with dementia and their carer.


I pledge to be kind and make a difference to others.


I pledge to help and get to know someone’s past and get to know their likes and dislikes.



I pledge to inspire all students to see the person they are caring for, the individual with a diagnosis of dementia.


I pledge to look past the illness a person is living with and focus on who they are as a person and listen to their stories and ask them what and who is in their heart.

Megan Evans


I pledge to show the public who are not in the care profession that individuals with dementia are still strong, beautiful people they always have been.


I pledge to get to know and listen to them about their own lives and not about dementia. Learnt to see them for what they are and their past and get to love their personalities.

Emma Gordon


I pledge to value every person I meet to get to know them their story and what matter to them, to make a difference so people remember me for making a difference to their lives. To be kind an caring always.

Jennafer M


I pledge to help people with dementia and give people with dementia much more than care.

Rachel C


I pledge to help people with dementia and to be lead normal lives able to get a cure. Making sure they get the proper care and treatment.


I pledge to listen more, love more. Care with a heart of compassion.

Oluwand Olajide


I pledge to care with the best of my ability and to treat every individual with care, compassion, dignity and respect.

Rozlyn Savage


I pledge to make even the smallest difference to someone’s life through listening and getting to know the person, putting them before their illness.

Kara Branningan


I pledge to see the person first, to care, to take the time to listen and to try and make a difference.

Lyndsay McAuslane


I pledge to always take time to understand the person and what is going on in their mind and not just the illness as this should not be what defines them.

Meghan Stevenson


I pledge to always get to know the individual, know their story and treat them with care and respect.

Irene McArthur


I pledge to try and be kinder and try to get to know the person I am caring for as an individual and understand their lives as value.

Anne Marie Kenny


I pledge to make at least a person per day smile and ask them not who they are, but what matters to them.

C Steward.


I pledge to learn about the people I care for, I will take the time to know them and find out what matters to them, especially the small things, and I will show them all the kindness I have to offer and try and make their day and life better.

Lisa Show


I pledge to continue my studies and work in the care sector and support those who need help.


I pledge to care and listen to each individual with dementia.

Cameron S


I pledge to not only give 100% to those I care for, but also to those that love them.



I pledge to blue people as individuals care about their love story.

June MacDonald.


I pledge to always make an effort to get to know an individual who and what matters most in their life. And that they are not defined by their condition.

Danielle Cassidy


I pledge to ensure I maintain the correct attitude towards everybody, ensure that everyone I speak to feels welcomed and comfortable when talking to them.


I pledge to listen and make a positive difference in the lives of the people that I care for, also to keep the people at the heart of the care that they receive.



I pledge myself to be a better person to I can help all people who will need me today and tomorrow.

Roza A


I pledge to never let time affect the care I give, never assume it is okay to do something, and always ask is it ok?”

Kim Viola


I pledge to always give everyone care, respect and dignity that everyone deserves, provide as much homecare possible and keep them in home environment.

Lynsey Mulholland


I pledge to always treat everyone equal and as an individual, I will not judge people on their illness, sex, race, place of residence and religion.

India C.


I pledge to be non-judgemental to anyone no matter the circumstances and try be as understanding as I can.

Ann Marie


I pledge to always be kind and show everyone the respect they deserve.

Lisa R


I pledge to be open understanding and approachable when progressing in my career, I also hope to always be compassionate to others and promote dignity and respect at all times.



I pledge to find my voice, to speak up on behalf of others who may not be able and to use my ears to listen to anyone who talks.

Gillian McKay


I pledge to always show my kindness regards on how I may be feeling and to always show my passion on wanting to provide to best possible care to others.

Coutney McLean


I pledge to listen to people story’s and hear what matters to them, make more of an effort to get to know people and show them love and kindness.



I pledge to continues to raise awareness through education or the need to support individuals, carers experiencing dementia.



My Pledge:

To make a difference by listening And being patient and caring for Residents who live with Dementia, by just having that listening ear.

Jackie Kennedy


My Pledge:

Never forget to listen and involve nearest and dearest.

Lynn Hewetson


My Pledge:

I will treat you as an individual, a person, with a past and a future. I will share your world and walk with you each step of your journey. I will smile for you when you find it hard to find one of your own.

Carol McPhail


My Pledge:

To cherish my role everyday never forgetting how my actions influence others and impact on those we care for

Lesley-Ann Wylie



Posted in "You Can Make a Difference" Pledges

Older People in Acute Care Improvement Programme Delirium Video Links


The Older People’s Acute Care team has created a series of 3 videos to complement existing work on delirium care. The videos could be used in a variety of ways to continue to raise awareness of the importance of listening to family members and to further engage a range of partners. The videos highlight three individual stories told by women of their mothers’ experience of delirium. Links to these stories are below:

Delirium: a daughter’s perspective

Lynne’s Story (1:49)


Adrienne’s Story (2:31)


Sandra’s Story (2:28)


In addition key messages from all three stories are reflected in separate brief video clips focused on First Signs, Causes, Experiencing Delirium and Help & Reassurance.

These shorter segments could be used for teaching sessions, to generate discussion as part of presentations and at conferences and exhibitions to match the needs of individual audiences. Links to these videos are below:

First Signs of Delirium

1:58 full length – https://healthcareimprovementscotland.wistia.com/medias/xzb0epujq4

0:19 short – https://healthcareimprovementscotland.wistia.com/medias/1q3slh7fxv

0:12 short – https://healthcareimprovementscotland.wistia.com/medias/3ocvce5vvg

Causes of Delirium

1:01 full length – https://healthcareimprovementscotland.wistia.com/medias/rzlz7laqho

0:16 short – https://healthcareimprovementscotland.wistia.com/medias/lyt8bzesdi

0:15 short – https://healthcareimprovementscotland.wistia.com/medias/ki7lk820eh

Experiencing Delirium

2:19 full length – https://healthcareimprovementscotland.wistia.com/medias/kt3abe0l61

0:21 short – https://healthcareimprovementscotland.wistia.com/medias/joeysairxi

0:19 short – https://healthcareimprovementscotland.wistia.com/medias/vpur8ji7wo

Help and Reassurance

1:36 full length –https://healthcareimprovementscotland.wistia.com/medias/ndhm0igogu

0:22 short – https://healthcareimprovementscotland.wistia.com/medias/zhd8q16lfj

0:15 short – https://healthcareimprovementscotland.wistia.com/medias/to8026hi9f

Posted in Events

The NHS WM Leadership Awards and a Poem by Dreadlock Alien

On Tuesday February 28th  our Project Engagement Lead Tommy had the great honour to give the keynote address at the NHS West Midlands Leadership Academy Recognition Awards.

It was an inspiring event and wonderful to hear of the dedication, passion and stories from all the nominees and winners. Many thanks to Suzanne Harris Director of the WM Academy and all the team for the kind invite.

The event was beautifully hosted by ‘Dreadlock Alien ‘ from the West Midlands, a wandering wordsmith and poet, who brought together the story of the people and day.

After Tommy had left the stage ‘Dreadlock Alien’ presented him with this moving poem that he has written while Tommy was speaking.

This poem captured so many of the things important to Dementia Carer Voices and the work we do.


Thank you for a wonderful day; for the kindness, inspiration and for the fabulous gift of a poem that Tommy will cherish forever.


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Posted in Events

Irene Oldfather speaks at SPSO Launch Event

ALLIANCE Director, Irene Oldfather, spoke at the launch of the SPSO’s latest report ‘Informed Consent: Learning from Complaints’ on the 2nd March. The launch event, held in the Scottish Parliament, highlighted cases of inadequate consent procedures in Scottish hospitals and explored the context and reasons for consent not being properly obtained.

Irene spoke about failures of consent from the point of view of service users, especially situations when a person with dementia cannot give consent to a medical procedure. She highlighted the importance of consulting with the next of kin or welfare attorney of a person with dementia to discuss the person’s treatment and options of care.


She argued that the report went right to the heart of a rights based approach to health and wellbeing. Giving or refusing consent to medical treatment is an essential component of the right to autonomy, and is a key human right. Two people with exactly the same illness might make different choices about their treatment depending on what matters to them. This report can help ensure that staff, families and carers all understand the importance of consent in medical procedures.

Posted in Events

Colchester Hospital University NHS Foundation Trust add personal pledges



Thank you to Jo Tonkin and Nick Hulme CEO of Ipswich and Colchester Hospitals.  Catherine Morgan, Director of Nursing and Quality, Debs Smith, Mark Prentice and all the wonderful staff and people from across the area who attended the 3 talks.

Tommy met Jo and Dr Barbara Stuttle the previous Director of Nursing now retired at a conference last year and they kindly invited us to the trust to share our Make a Difference Campaign.

2 3

The day was truly inspiring and we are looking forward to returning later this year for more talks and to launch Colchester pledge trees.

Thank you for making Tommy feel welcome and for the wonderful pledges

Team #DCV

I pledge to listen first and do all I can in my role to support the staff in the hospital to support and care and not to forget what matters to people

Catherine Morgan

Director of nursing


I pledge to give people the time they deserve and be the kind human, understanding, listening ear.

Nieda Frost

Occupational Therapist


I pledge to continue to see the person and not the dementia when I look after people, I will continue to promote caring for the person not the bed space

A Elliott

Project nurse with palliative team.


I pledge to give better services for patients and carers, commission and compassion and thought and kindness.

Paul Rogers.

NEE CCG Mental health commissioning


I pledge to listen to my patient’s and hear their story.

Katie Worby.

Palliative care nurse specialist


I pledge to make sure I am kind and understanding towards the patient and family members, I pledge to always remember that they had a life before the disease and to treat them as I would any other patients…what matters to them

Adele Poole

Physiotherapy assistant


I pledge to always find out about people and learn something about their story




I pledge to find out what and who matters to people

Rebecca I.

Clinical specialist physiotherapist for older people


I pledge to find out the little things that matter and make sure they are addressed with as much importance as the big thing.

Katie Southgate



I pledge to be a caring hand, a kind heart, a listening ear and understanding to explain my role and my aims for my patients, for their best interest.

Bethany Irwin



I pledge to make a difference to at least one patients every day for as long as I continue to nurse

Jenny Herbert

Ward sister


I pledge to find out more about patients’ lives and what they did, speaking to family and carers

Aimee P.

Physiotherapy Assistant


I pledge to always understand the patient, carers, needs and what they must be going through.

Josh Hull

Physio Assistant


I pledge to ask every person what matter to you and how can help

Kimberlwy Rice



I pledge to ask myself after every visit, what would tommy or Joan say about my visit today?

Lindsay Dyble

Occupational therapist,


I pledge to try and make a difference to people who read the help I can provide, if I can make even the smallest difference it will make my job worthwhile, life is for living, part of my role is to help people live

Anne P

O.T St Helena Hospice.


I pledge to be the best that I can be and follow in the footsteps of some of the amazing O.T, that I have shadowed during my training

Charlotte ward



I pledge to look past the dementia and see the beautiful person and their life past and present and to continue to support families and carers.


Registered nurse


I pledge to ensure patients I care for, are treated as individuals not conditions.

Ian Bryang

Specialist physio assistant.


I pledge to take time to listen to my patients, becoming aware that every patient has their own story and walk their journey with them

Debbie Vincent

Register nurse


I pledge to listen to each and every patient and get know them and what they like to be a friend.


I pledge to really listen to people, their families, their carers, and their important people. To help them not to feel scared or confused, to help them access help that they deserve.

Stephanie Baker

Learning disabilities hospital liaison nurse specialist, Colchester General Hospital


I pledge to never walk and always try and make a difference, however small.

Shelley Myall

Occupational therapy assistant


I pledge to find out who the person is and look out the person holistically instead of just looking at the condition.

Maxine Farly

Learning disabilities student nurse,


I pledge to treat everyone I meet with the respect and dignity I would like to be treated with/ would like my family to have. Find out about background and personalities, be kind.

Aislinn D

Student dietitian


I pledge to work to enable equality in end of life came for those with dementia in our area

Dr. Karen

Clinical director ST Helena Hospice.


I pledge to always think of a patient as an individual and treat them in a completely good way, putting their needs first not just what I thing is the best idea for them but what they think or their friends, family think.

Rosie H

Student dietitian


I pledge to support the best I can, dementia patients and their carers with end of life care needs.

Laura Shukla

St Helena Hospice.


I pledge to think more of what is happening in people’s lives and not judge, be as kind as I can.

Michele Steel.



I pledge to always show compassion, kindness to the patients I care for, and try to find out more of their story.

Cathy Turton



I pledge to listen more to patient and carer, to find more about them and not just why there in hospital for, and hopefully bring a smile to their day.


I pledge to be a voice to those who are struggling to find a voice of their own

Jo Jerrom

Maternity lead


I pledge to treat everyone as I would like my loved ones to be treated.

Vanessa McLeen

Dementia care nurse specialist



I pledge to remember to care for the person, not a condition or bed space, I will be kind and show open honest body language

Paul Yallop RN



I pledge to take the time to ask and listen to the answer.

Sarah Fisher

Advanced nurse practitioner.


I pledge to lisent to everyone, and talk to everyone, no person is the same, I take time to know that person

K. Sewell



I pledge to always ask what matters to you.

Maisey Dear

Dementia Care nurse specialist


I pledge to listen and try to understand everybody story

Amie L.

Senior physio.


I pledge to offer an ear a shoulder and a hand to hold when someone needs me to

Danielly king.

Physio assistant


I pledge to always listen to always be kind.

Elizabeth Kapcia


I pledge to share the principles of what matters and promote care of the person to spread smiles that are created through that purpose

Lisa Pynter

Lead for safeguard


I pledge to ensure I take the time to ask the question what matters to you, or your family member, so that the individual gets personal care and support.

Marinne B.

Speech, language therapist.


I pledge to listen to all patients and do all that I can to help and support them in any way that I can, to make all care personalised to the patients and what is important to them

Amanda Amey.



I pledge to ask all people, clients, patients, that I come in to contact with them. I will ask what and who matters to you, and will listen and do my best to help that person going towards.

Kate F.

RGN SPOHN health and wellbeing


I pledge to always to respect my patient’s decisions and to always treat them as their own person

Pui-San Morgans.

Rehabilitations assistant/ student nurse


I pledge to be kind and respectful and give dignity to the older person, see beyond the person in front of you, let them talk to their past as it means a lot to them


Retired nurse


I pledge to make each day count, provide quality care and make a difference.

Elizabeth Davies.

Student nurse



Posted in Events

Missing Me

Today we bring to you a poem from Tracey Shorthouse called Missing Me.  You can follow Tracey`s story via @TraceyShorty28 and find out more over on her blog.

Thank you Tracey for letting us share you inspiring words.



Missing Me

Sometimes I miss me, the old me
The girl who liked to go dancing
Now the music seems too loud
I used to spin around with glee
But at least I still love laughing
But I don’t like to be part of the crowd

At times, the noise is too much for me to cope with
Like angry bees stuck in my head, buzzing constantly
I miss going out and about, being part of the crew
But at least I still believe in magic, spirit and myth
And I still believe in honestly
But sometimes I still get blue

I miss driving around, going to different places
And sometimes I do miss work, hard to believe
And I do miss my memory at times
But I still remember some faces
And it’s not like me to grieve and grieve
Although my tastes have changed, I still like my limes

I miss watching the dramas, but get lost easily
Sometimes it’s hard for me to tell fiction from reality
Then I get scared which was never like me
But at least I live peacefully
And will always be free
And I am lucky that I live between the countryside and sea

I loved how I could see the changes of the seasons when out and about
And how the skies change depending on the weather
That was the best thing about being a community nurse
At least, not working means that there is no one left to shout
But who cares as long as we are together
And I am determined that the dementia will not get worse

As friends and family, we have each other’s back
Although it is also nice to be that someone’s special
Someone to see beyond and just see me
It’s nice to be alone, but also nice to be part of a pack
But I also don’t want to meet a devil
And I don’t want to be seen to flee

I don’t like the fact that I get tired
Or that my speech gets slurred
Or that I have to walk with a stick sometimes
It seems mad that I am admired
By some, my vision sometimes gets blurred
But now I have retired I now write rhymes

But on the upside, I am still able to walk
I still garden and explore different areas
By using public transport
Sometimes I have to steed myself as want to balk
But I try not to take myself too serious
And occasionally I still allow myself a glass of port

So although I do miss the old me
I am getting used to this new person
I am still positive and full of beans
And can still make the odd stew
And I quite like this new version
Of me and my family genes

Posted in 'Viewpoint' Blog Posts