Make a difference tour of Jersey – people, places and pledges

Tommy was honoured to be invited to give a series of talks across Jersey including the keynote address at the RCN ‘Aspiring to Excellence ‘conference at Jersey General Hospital.  We  would like to thank Kenny McNeil, RCN Convenor Jersey, Tim Hill, Clinical Nurse Specialist Practice Development, the RCN Jersey branch  for their role in organising these events and supporting Tommy to attend.  Thanks also to Rose Naylor, Chief Nurse and colleagues at Jersey General Hospital, Michala Graham, Alzheimer’s Association Jersey and Claire White.

The talks were aimed at raising awareness on  living with dementia, caring and carers . The tour programme highlighted the role of carers as experts and how they should be recognised for the value that they bring to the life of their loved ones and society.

Here Tommy reflects on the Jersey tour. 

Day 1 ‘it’s all about people, families and carers 

Well I arrived in Jersey to the most beautiful day and was kindly met by Kenny McNeil ,RCN Convenor who along with Tim Hill put this tour together and supported us to attend. 

After a quick look around, we headed to the Monterey Hotel to meet with and give a talk for the Alzheimer’s Association Jersey and met the staff and carers from across the Island.   A massive thank you to Michala Graham for arranging the evening and the wonderful families and carers who took the time to come along and share with such passion their stories, feelings and thoughts.  This truly was a thought provoking and inspirational way to end day one of our Jersey tour. 

Day 2 Self Care and New Beginnings 

Day 2 started with a lovely tour of the island with Kenny, we travelled around the circumference of the island with Kenny sharing the history and stopping of in each of the different parishes to take in the beauty we were surrounded by and some self reflection.

The campaign and tour has meant lots of travel often with little time. The morning has was about self care and time to reflect. Thank you Kenny for such a wonderful morning. 

Later that day I met up Tim Hill and had the great honour to visit and open Beauport Ward Dayroom, at the General Hospital, which has been transformed into a more dementia friendly environment.  This was such a great honour and so lovely to see the commitment to make a difference for people living with dementia, families and carers.

Later that evening I had a lovely meal and conversation with Kenny, Tim, Rose Naylor, Chief Nurse Jersey, and Rachel McBride (acting) Head of Older Peoples Services.  Rose and I have been great Twitter friends for quite some time and I was so glad we could finally meet in person.  A great evening with great conversations and dedicated, passionate, caring people.

Day 3 ‘Aspiring To Excellence 

Day 3 was the RCN Jersey branch Dementia Care Conference organised by Kenny and Tim ‘Aspiring to Excellence in Jersey ‘.  The day was truly inspirational with a fantastic agenda covering so many important topics.  The guest speakers inspired staff to create space and conversations to support people as equal partners in care to live better with dementia and work with families and carers on with what matters to staff ,people living with dementia ,families and carers at the heart of every conversation, every presentation and all throughout the day.

It was so wonderful to watch the pledge grow and a great honour to be asked to share our work, new publication and speak about my beautiful mum Joan.

 

Day 4 Our residents don’t live in our work place, we work in their homes 

Big thanks to Claire White for supporting day 4`s event back at Jersey General Hospital, with Care Home and Care at Home Managers and Teams from across the island, once again we met with and felt great passion to care. 

Thank you for another amazing day and opportunity.

Day 5 Reflections and home 

 I was up early this morning to travel home to Glasgow with great memories and a smile in my heart.  This  tour has been an amazing opportunity for our project and for myself  personally to engage, listen and learn about the people and care across Jersey.

 We have met so many dedicated remarkable people on this mini tour caring for and about each other.

 There are so many people to thank for this wonderful experience , Kenny McNeil, RCN Convenor Jersey, Tim Hill, Clinical Nurse Specialist Practice Development, The  RCN Jersey branch for their role in organising/funding the events.  Thanks also go out to Rose Naylor, Chief Nurse and colleagues at Jersey General Hospital, Michala Graham, Alzheimer’s Association Jersey, Claire White and many more  who made this such a wonderful experience.

 

Thank you to all we met for the welcome, warmth and kindness . I hope we can return one day soon.

#jsydem17 #wmty17 #SelfCare

 

I will leave the last words to the people we met along the way with the wonderful pledges below:

To be part of the kindness contagion.

 

I will take the time to understand the person for who they are and what has made them who they are. I will support, care and give my time to the care they truly deserve.

 

See the person, not the diagnosis. Service with a smile. A friendly face sometimes is all that is required. Share good Practice.

 

To establish a caring organisation to attend to the needs of people living with dementia in Africa. To continue offering support for clients under my care in Jersey.

 

Loving, compassion and kindness about all stories and learning to put into practice in my role.

 

To make sure I take the time to see individuals to listen to what they want and to advocate for it.

 

For the voice of each single person we come for to be heard.

 

Listen to people and their story.

 

To stop using the term ‘challenging behaviour and find the cause of the problem. Having knitted ‘twiddlemitts’ for the community. I pledge to knit for our patients.

 

To continue to provide the best possible care. To be the voice for my clients and ask them what matters to them.

 

To keep my parents at home and not to go into a care home.

 

I want to give my best for my mum.

 

To ask what matters, listen to what matters and do what matters.

 

To always remember the importance of life story work so that the person is not lost by the label of dementia.

 

To always learn the person’s story that is their life, their individuality and what matters to them first and foremost.

 

To ensure every person, client or friend or anyone I meet I put time aside to learn what is important to them.

 

To be kind and caring always. Now that have attended this conference I will ask patients what matters and who matters most to them.

 

I pledge to never describe anyone as challenging but instead to consider how they may be feeling and the reason for their behaviour.

 

To make a difference but a change as well.

 

To find out what matters and who matters to each individual that I care for. Listen, understand and make a difference.

 

To listen to each person, give time and understanding and find out about the person.

 

I pledge to really listen to individuals and their carers and not judge people and their lives.

 

Communication.

 

To learn more about my residents life stories.

 

To keep getting to know more about my residents. I pledge to give them dignity, privacy and respect that they are entitled to.

 

For the voice of each single person we care for to be heard
ISOBEL FREITAS- FAMILY NURSING AND HOME CARE

 

To keep being the best ME I can be, to care, to be kind, to love, to respect
STAFF NURSE

 

I pledge to take time to communicate and be more understanding with my fellow colleagues
PAULINE BUESNEL

 

To ensure that we put people`s stories at the centre of decisions that affect them.

 

I will maintain compassion and kindness regardless of how busy things get.

 

I pledge to never describe anyone as challenging, but instead to consider how they may be feeling and the reason for their behaviour.
KALINA SYVRET. CARE SERVICES MANAGER.ALL CARE JERSEY

 

Loving, passion and kindness about all stories and learning put into practice in my role.
CRISTINA DA SILVA MARTINS. HEALHT CARE ASSISTANT

 

I will visit Leo.

 

Continue to treat every person as an individual, listen to them before giving advice and implementing care programmes.

 

To maintain empathy, awareness and the greatest support to individuals with dementia, providing excellence in their nursing provisions.
PAT

 

I pledge to really listen to individuals and their carers and not judge people and their lives.
SHARON BENNETT

 

To where possible have a positive impact on people`s lives.

 

I`d like to be able to make a difference or show kindness to the patient and their family who are unsure or poorly informed of the effects of Dementia and the effects it has on their lives.

 

I pledge to listen more. To be more understanding and patient.
HELEN BLISS. SANDYBROOK/OAK

 

To find out what matters and who matters to each individual that I care for. Listen and make a difference. Nothing would stop me fulfilling my pledge.
EMMA BREE. DEPUTY MANAGER. C.I CARE HOME

 

To always learn the person’s story that is their life, their individuality and what matters to them, first and foremost.
JENNIE PASTERNAK.OLDER ADULTS MENTAL HEALTH TEAM

 

To play a supporting role in a love story by listening to what matters to the leading characters.
O.CARD. OLDER ADULTS MENTAL HEALTH

 

To care and show others kindness as I would expect for my family.
ROSE NAYLOR.CHIEF NURSE JERSEY

 

Offer support and develop a culture of kindness to all.
ELAINE JACKSON. MENTAL HEALTH PRIMARY CARE.

 

To spread the love and share my hugs

 

Be caring, be loved and spread love to others, just make a difference, be happy.

 

Making sure I really understand what matters to the people I support, family, hobbies and past experiences.

 

Take the time and be more available for the carers.

 

To continue to provide the best possible care to be the voice for my clients and ask them what matters to them.
ANNE RUTH.

 

To be part of the kindness contagion.

 

To make a difference but a change as well.
MADALINA STARLEA. HOME CARE MANAGER

 

Communication
TIA POIGNAND

 

To always remember the importance of life story work so that the person is not lost by the label of dementia. Nothing will stop me fulfilling my pledge.

 

To ensure every person, client or friend or anyone I meet I will put time aside to learn what is important to them. Nothing will stop me fulfilling my pledge.

 

I want to give the best for my mum.
HCA

 

To keep my parents at home and not to go into a care home
KATRINA THORNE

 

Listen to people and their story
LAURA O`ROURKE

 

To listen to each person, give time and understanding and find out about the person. Nothing will stop me fulfilling my pledge.
ADELE FULTON. CI HOMECARE

 

To be kind and loving always. Now that I have attended this conference I`ll ask patients what matters and who matters most to them. Nothing will stop me fulfilling my pledge.

 

To make sure I take time to see individuals to listen to what they want and to advocate for it.
CLAIRE POWELL. HSSD

 

I will take the time to understand the person for who they are and what has made them who they are. I will support, care and give my time to the care they truly deserve. The day I stop fulfilling my pledge is the day I am no longer the person I promised to be- as long as I live in work, out of work, with my family and with a stranger I will live by my pledge.
SOPHIE LE MARQUAND. SOCIAL WORK ASSISTANT

 

To learn more about my residents life stories.

 

To stop using the term “challenging behaviour” and find the cause of the problem. Having knitted “twiddlemitts” for the community, I pledge to knit for our patients. Nothing will stop me fulfilling my pledge.
Wendy Baugh. LEAD NURSE HSSD

 

To keep getting to know more about my residents. I pledge to give them dignity, privacy and respect that they are entitled to.
MARY MCMILLAN. HEALTHCARE ASSISTANT BEAUMONT VILLA

 

See the person not the diagnosis. Service with a smile. A friendly face sometimes is all that is required. Share good practice. Nothing will stop me fulfilling my pledge for as long as I practice. Be a dignity in care champion.
JANET SCOTT-MAUGER. SOCIAL WORKER

 

To establish a caring organisation to attend to the needs of people living with dementia. To continue offering support for clients under my care in jersey. Nothing will stop me fulfilling my pledge except untimely death. I have always had the ambition to care for people in need.
SOLOMAN FANIMO. COMMUNIYT MENTAL HEALTH NURSE

 

To ask what matters, listen to what matters and do what matters.
FIONA MCINTOSH. CARE HUB MANAGER

 

To ask what matters to you and who matters to you NOT what the matter with you.

 

Ensure people do not feel isolated and scared. Ask about the person what matters to them and focus on the disease.

 

Already have “ this is me forms” on the ward- to make sure they are used and if person wants to wander to let them wander (safely)

 

To get to know the person first before the dementia.

 

Value the importance of “caring” “listening” “understanding” in all aspects of care

 

Include all. To remember the person ahead of the condition

 

Make time to listen

 

To continue to try to do my best in facilitating meeting people’s needs and what/who matters to them

 

To promote compassionate care within work environments

 

I am going to listen to what people say

 

To care with compassion, love, dignity and respect. To always look after patients as individuals (person centred care)

 

Put myself in the patient shoes, make more time to listen comfort and love

 

To try and make tomorrow doable for others

 

To continue to work with HCAs Island wide, supporting them with their learning and development in supporting clients, patients, residents with dementia and their carers.
ALISON ORR. VOCATIONAL TRAINING ASSESSOR

 

I pledge to continue to commit my nursing career to people experiencing dementia and their carers as I have done for 4 decades and commit to caring for my team.

 

To treat everyone with respect and kindness. Patients, staff, relatives, strangers.

 

To take the time to listen and hear peoples stories and understand them. Love rose

 

To do my best to find out how I can make the persons day better and to embrace their “love story”

 

To listen to peoples stories about who they are and what they have done in their lives.

 

Listen, appreciate , accept and love

 

I pledge and will promote to see and respect and listen to and communicate with the person not the patient
JEMMA HAMMOND. MAIN THEATRES

 

To always be interested in finding out about the person and not just the diagnosis.
EMILY TONKIN-GAGE. OLDER ADULT COMMUNITY MENTLA HEALTH TEAM.

 

To use my experience, my role and personal qualities to the best of my abilities to ensure services for people living with dementia in jersey are co-ordinated to achieve the outcomes they deserve and need.
SARAH WHITEMAN. MEDICAL DIRECTOR PRIMARY CARE

 

To champion my values as a nurse and continue to be a voice for those who are in our care. To ensure the journey forward is taken together and never in isolation.
TIM HILL. CLINICAL NURSE SPECIALIST PRACITCE DEVELOPMENT.

 

Advertisements
Posted in "You Can Make a Difference" Pledges
One comment on “Make a difference tour of Jersey – people, places and pledges
  1. Beck Sherrington says:

    what a lovely reflection and summary of your visit. I’ll never forget the visit. Thank you for taking the time to come to Jersey. Becky

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: