Dementia Carer Voices attend NHS Conference 3-4th June 2014

Dementia Carer Voices team attended the NHS conference as part of Dementia Awareness week.  The ALLIANCE had an exhibition stand showcasing all the work we do and giving people information on how to become a member.

 

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For anyone interested you can still become a Professional Associate member of the ALLIANCE for free.  Just some of the benefits are:

  • Knowledge, sharing and networking
  • Promote your work, services and campaigns
  • Free/low costs office and meeting space
  • Up-to-date news, briefings and alerts

 

Joining instructions can be found here.

 

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Our very own Tommy Whitelaw was asked to participate in the workshop A Care Odyssey – The Transformation of Primary Care, chaired by Dr Frances Elliot, Deputy Chief Medical Officer Scottish Government and interviewed by Dr Anne Hendry from the Joint Improvement Team.

The team were involved in some group discussion to reflect on what Tommy has told us and looking at the Top 10 Local Actions – for NHS Boards and partnerships. Some of the key points that evolved from the conversation was that the actions were very system focused instead of the more human approach.  Tommy`s story made the group think and feel, what is wrong with staff just saying “Hello, how can I help?”.  The simplest of things can make all the difference to someone’s day who maybe hasn’t  spoken to anyone in a few days.  The group also said more patient feedback would benefit in aiding any changes they may want to make within GP practices and hospitals.

 

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With great thanks to Lorna Hall RD Development Manager Primary Care and Primary Care Division, Scottish Government for the invitation to take part in their workshop.

Special thanks to those who make a pledge at the workshop.  Here are the pledges made and a few sent to us this week.

I pledge to tell my health care providers how well they are doing or not.

I pledge to relate feedback to healthcare and primary care in NHS Lothian.

 

 

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Posted in "You Can Make a Difference" Pledges

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