Promoting Excellence in Dementia Care,Treatment and Support

 A warm welcome to our second guest contribution to the Dementia Carer Voices blog, providing an insight into the work being undertaken by our partners across the sector to improve the lives of people living with dementia and their carers.

This week, we are delighted to introduce Theresa Douglas, Dementia Project Lead and Leadership Consultant with NHS Education for Scotland, who has taken time out to tell us about the role of the ‘Promoting Excellence’ framework in supporting improvements in dementia care. 

Scotland’s second National Dementia Strategy was launched in June 2013. This 3 year strategy builds on the first 2010 strategy and contains 17 commitments to continue to drive forward improvements in the care and treatment for people with dementia, and their families and carers, across health and social services.

This includes a commitment to continue to improve staff skills and knowledge by working with NHS Education for Scotland (NES) and the Scottish Social Services Council (SSSC) to progress a comprehensive health and social services workforce development plan built on Promoting Excellence: A framework for health and care staff working with people with Dementia, their family and carers. You can access the framework and the related education and training resources by visiting 



The Promoting Excellence education framework;

  • details the knowledge and skills all health and social services staff should aspire to achieve in relation to the role they play in supporting people with a diagnosis of dementia, and their families, and carers.
  • is aspirational and future focussed – meaning it is not a just a description of what we do now – it is what we aspire to do in the future to support delivery of the aspirations and change actions outlined in Scotland’s National Dementia Strategy.
  • details the knowledge and skills that will inform new ways of working for all health and social services staff to ensure we enable people with dementia, and their families and carers, to maximise their rights, choices and health and wellbeing at all stages of their unique dementia journey.

Wherever you are working in health and care services, whatever your role, you need to know about Promoting Excellence and the level of knowledge and skills you need to have. There are a range of education and learning resources available to support your development and new ones being developed currently.

capacity dvd

Another useful resource to support staff in health and care is the Dementia Managed Knowledge Network (MKN), offering access to up-to-date information, new resources and opportunities for discussion. Joining this network will enable you to become part of a growing community of people with an interest in sharing knowledge about improving care and support for people with dementia, their families and carers. Full details of how to join the network can be found by following this link.

This is a really interesting time to be part of a national workforce development and service improvement programme designed to build on the good practice and ways of working already established in some places and, where necessary, change the way staff go about their day to day work in order to ensure people who have dementia, their families and carers have the right support to achieve their personal outcomes.

Theresa Douglas
Project Lead – Dementia, and Leadership Consultant with the National Leadership Unit
NHS Education for Scotland





Posted in 'Viewpoint' Blog Posts
3 comments on “Promoting Excellence in Dementia Care,Treatment and Support
  1. tracy says:

    I was very lucky to be given the opportunity to take part in Promoting Excellence in Dementia care I absolutely loved every minute off it. it definitely opened my eyes to how we care for others. It really made me question myself and small things I thought I was doing in their best interest when actually it wasnt in their best interests. I cant emphasise enough how much this course changed the way I think and approach different scenarios. I was then very fortunate to be choosen as an Dementia Ambassador after I had completed the course. Its not just another training course it will change your total outlook so if you get the opportunity then grab it. All the best to everyone take care Tracy

    • Thank you very much for your kind comment Tracy. We have also forwarded this onto the Promoting Excellence team who will no doubt be delighted to hear of your enthusiasm! It’s great to hear how much this has changed your outlook – it’s these changes that really make a difference. Congratulations on being selected as a Dementia Ambassador, we wish you all the best in your role.
      Dementia Carer Voices Team.

  2. […] Lead for Dementia and Leadership Consultant at NHS Education for Scotland.  Last year Theresa wrote a great piece for us on the role of the ‘Promoting Excellence’ framework in supporting improvements in dementia […]

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: