South East Trust Northern Ireland Pledge to Make a Difference


Tuesday 18th October saw our Project Engagement Lead, Tommy Whitelaw set of to Belfast Northern Ireland to share the work of Dementia Carer Voices, the ALLIANCE and his caring experience.

Big thanks to Sharon Thomason, Karen Hull and all the team at South Eastern Trust for arranging the day and for inviting Tommy to give 4 talks across the trust. 



Tommy was  invited to give to short talks to teams from the emergency departments In the morning followed by 2 open talks to staff In the afternoon, were they will very shortly be launching pledge trees.

As always thanks to all those that pledged to make a difference.  It is with great pleasure that we display them on our blog.

So grab a cup of tea and have a read of the inspiring pledges from Northern Ireland.

Thank you,

Team DCV🙂

I pledge to listen an ask questions about their life story, spend a little more time to ensure my patients don’t feel lonely or afraid when under my care

Clare Coffey

I pledge to always listen to the stories of those I work with, to be kind and caring, and compassionate in all I do.

Deborah Ferin

I pledge to take the time to ask what matters to you.

Lorraine Kinnie

I pledge to take as much time as I can to find out who people are an what matters to them

Leanne Gardiner

I pledge to spread this to the nursing home, to try to make more time and listen more, make memory box for my granny aged 96 years.


I pledge to get to know the person behind the diagnosis and know their life shy.


I pledge to do my utmost to be a better person, to be kind of caring and to give me time to listen and to help if I can

Gail Moutray

I pledge to keep caring

Liz Campbell

I plege to ask and listen, patients and carers, family.

I pledge to make a vulnerable adult that I may come to care for smile every day, I believe that one smile may make a difference to their day

Ruth Gibson

I pledge to give a high standard of care to each patients. I come across to help understand each patients individual needs, to be a listening ear to help each patients love story live on.

Rebeka Kirk

I pledge to listen to people living with dementia and hear their story of who and what matters to them

Linda Dornan

I pledge to listen to my patient and their families and try to put them first in all position, understand how they are, feeling or what they are going through

Leone Gilmone

I pledge to learn my patient’s story and treat them with the care and respect they deserve.


My pledge is to make sure I listen to the whole story.

Canielle Broch

I pledge to ensure my practice remains person centred

Jane Patterson

I pledge to always know what matter to my patients taking time to listen, know the person behind the reason that brought to hospital

I pledge to listen to my patients stories and support their carers.

Laura Boyle

I pledge to do everything I can to help and support and keep safe those who suffer from dementia and their carers

Mauro Quinn

Me pledge is to make a difference to the people I care for


I pledge to keep the light shining on your love story

Elinor Welch


Posted in "You Can Make a Difference" Pledges


The Scottish Primary Care Research Network are looking to attract more members of the public to help improve research in Primary Care, find out more below.


Enthusiastic volunteers wanted to help us improve research into primary care. Do you have good ideas on what can really benefit patients?

What help do we need?
We would like to give you the opportunity to be part of a patient and public group looking at research into primary care. We are looking for enthusiastic members of the public to talk about possible topics for research and practical suggestions about how to recruit people to studies so that we ask the right questions about the GP service for all patients. You don’t need to have medical or scientific experience for this.
Participating would involve four meetings a year in the Glasgow area with 4 to 8 other people. If that is not possible, we can keep in touch by email or telephone. The group is organised by Tracy Ibbotson at the University of Glasgow. For an informal chat about the group or to take part in a meeting, call Tracy on 0141 330 8309 or by email tracy.ibbotson@

If you have queries or questions do contact Tracy Ibbotson directly on 0141 330 8309 or by email tracy.ibbotson@


Posted in Events

Proud to have our pledges linked to #FabChangeDay pledge

Our Post today comes from the wonderful Terri and all the team behind this year’s Fab Change Day

Let’s hear what Terri @gbtpo  has to say …..


“We are thrilled that this years Fab Change Day features the work Dementia Carer Voices. The  You Can Make a Difference Campaign, involves Project Engagement Lead Tommy Whitelaw talking about his personal experience of dementia caring for his mum Joan. The letters the project receives is moving and emotional, and it reminds us all of our families and the havoc that dementia can wreak.

 The project’s campaign has engaged with 52,000 people and thousands across social media. The project has also collected 11,000  thousand pledges  to date from various audiences, from Health and Social Care Professionals to members of Parliament and admirers to improve dementia care services and move them on. Well done Dementia Carer Voices! 

Let’s put your pledges into a year of action. If you have made or want to make a pledge to Dementia Carer voices you can by e mail the team at

Please also take a moment to share it to the FabChangeDay pledge app here .... so we can share them, help you make them happen and find out what good looks like.

Thank you “


You can follow on twitter via: @FabChangeDay




Posted in 'Viewpoint' Blog Posts, News

European Pillar of Social Rights – EESC Free Seminar and Online Survey


The European Economic and Social Committee (EESC), are looking to hear your views on the issues addressed in the European Commission’s communication for a European Pillar of Social Rights > at a seminar on 2 Novermber In the Lighthouse > in Glasgow from 1-5pm.

Despite the outcome of the referendum in the UK, and despite the fact that the European Commission proposals are aimed at the Euro area, the issues at the centre of the European Pillar of Social Rights – the future of work and ageing Europe, equal access to employment, working conditions, and social protection and services – remain central to the concerns of UK trade unions, employers’ organisations and civil society.

The seminar, run in partnership with EESC, SCVO and the ALLIANCE, including speakers from the European Commission, and Scottish and UK Government.  To register to attend, please click here > (deadline for registration: 30 October).

We would be grateful you would respond to our online survey, if you can or can not attend the seminar, please click here >. Deadline for submitting your responses to the survey is 28 October at noon.

For further questions contact John Power and Carlotta Isabella Iapichino

More information on the European Pillar of Social Rights, as announced by the European Commission President Juncker in his State of the Union speech to the European Parliament on 9 September 2015 is available here >.

1 p.m.-2 p.m. Registration and lunch
2 p.m.-3 p.m. Welcome and opening statements

Chair: Irene Oldfather, EESC member

  • Angela Constance MSP, Cabinet Secretary for Communities, Social Security and Equalities. Scottish Government Representative
  • UK government representative (tbc)
Overview of the European Pillar of Social Rights

  • Judy McKnight, EESC member
  • Graham Blythe, Head of Office, European Commission.  Representation in Edinburgh 
  • Special Envoy Prof. Alan Miller, Global Alliance of National Human Rights Institutions
3 p.m.-3.15 p.m. Coffee break
3 p.m.-4.50 p.m. Conversational Café on the European Pillar of Social Rights:

What do you consider to be the most urgent economic and social challenges in the UK and Europe, following the vote on Brexit? What is needed to address these?

What do you think should be done to tackle the problems facing employment and the world of work in the UK and Europe, meeting the needs of workers, job seekers, employers and enterprises?

How can social protection and social security systems be properly resourced and made fit for purpose?

What do we need to promote and sustain a cohesive society and address inequalities?

4.50 p.m.-5 p.m. Closing remarks and next steps

  • John Walker, EESC member

More information on the European Pillar of Social Rights, as announced by the European Commission President Juncker in his State of the Union speech to the European Parliament on 9 September 2015 is available here >

For more information, please contact:
Charlotta Iapichino on
Posted in Events

Glasgow Clyde College Pledge to Make a Difference

Massive thanks to Marie Murphy, Lecturer at Glasgow Clyde College – Cardonald Campus for inviting Tommy to speak to Health and Social Care Students in his home town. 

This was quite an emotional visit as Tommy grew up across the road from the College and one of the Students worked beside Tommy’s mum Joan back in 2004. 

We are proud to be returning to the College in early December to launch a permanent pledge wall and to add to the inspiring pledges below made today. 

Thanks as always!

Team DCV 


I pledge to see the person before I see the illness and give them the love, care and respect they deserve. Clare Paterson

I will learn people’s stories and see past anyone’s illness and see them as a person I will care as best as I possibly can. Taylor Douglas

I pledge to always care about the job I do and the people who come with that job. Chelsie Asiedu

I pledge to help anyone I possibly can. Louise E.Palmer

I pledge to give something back to the people who have helped me along my own path with alcohol abuse in the past few years.  Sean-Paul Lyons

My pledge has been and always will be – Caring enough to make a difference. Liz Anderson

My pledge is to take the time to understand and listen to each individual’s life and love stories and allow that to help me provide care to the best of my ability.  Suzanne McBride

I pledge to help and support whoever is struggling through on their life, to make it better. Be able to being well social carer. Mojgan Pirzadha

I pledge to care for people, as it’s something I have always wanted to do. Love to make people smile. Support people in need. Nicole White

I pledge to make a difference to ANYONE. I will care for, to be kind and see everyone as an individual who is special.

I pledge to try and make a difference within the care system and listen to everyone’s stories and backgrounds. Morgan Friel

I pledge to make worse days better to people that are most vulnerable. Put a smile on people’s faces.

My pledge is to take the time to make a difference in people’s lives.  Shannon Currie

I pledge to make sure that I try my best to make the life of others that wee bit easier while still assuring they have control and are treated with respect, because they deserve it. Erin Armstrong

My pledge is to understand a person more and ask about their background before assuming what they are like due to an illness/condition. Emily Smith

I pledge to help anyone I can and to help them the way I would want to be helped. To give them my all and to be treated with respect and dignity just the way I would want, the way I would want someone in my family to be treated.

I applied to do social care because I wanted to do something meaningful with my life. I wanted to help people and make them happy. Lauren Fay

My pledge is to understand people more and to take time to get to know people and support people to the best I can.  Lyndsey MacDonald

I pledge to not only better myself but help better those around me. Amy Paton

I pledge to care and listen to others the way I would like to be cared for and listened to. Megan Brady

My pledge is to help improve the quality of care for people with mental health problems to help try and make a person’s life a little better.

I pledge to be the best person I can, to be kind, caring and supportive and to be there for people when they need support. Lynn Mcleod

I pledge to make sure, for the love and skills and emotional, today to share my difference to help them at any time.  Christina Baiden

To make sure I know people’s stories and that dementia does not define them.  Hope Netwon

I pledge to try to make a difference to the lives of people with dementia and their carers.

Is caring people not matter what they have, who are they. And I choose this course to know better what I can do for them. But still confusing with my life. Helping them I can figure out who I am and what I’m going to do.  Noemi Pino

I wanted to study social care because I want to care for others, make a difference to others lives as to what they want and need.

Love is universal and powerful. I will always keep my huge heart open.  Lesley Ross

To make someone smile going through a difficult situation.  Connie Creaney

To be that optimistic caring person I was on day one.

Spend more time with my gran who has dementia and is in a care home now.  Jade McGuinness

To take time out of my day to find out what matters to people so I can care for them to the best of my ability.  Adele Eastcroft

My pledge is to have time and love and care for my family mom and dad, and possibly listen and be there for them when in time of need, and people around.  Chikondi James Kasawala

My pledge is to take the time to learn about what matters to the people I will have the pleasure of working with and make a difference in their lives.  Ashley Leatham

I will always listen to there stories. I will understand on how they feel and how there families feel.

To show love and understanding to everyone I meet each day of my life.  Ann

To think about the people I care for, family members and how they might be feeling. Danielle Lahlou

I pledge to find out what matters to the person I am caring for.  Liza Marie McGurk

I pledge to provide everyone with the love and dignity they deserve. Everybody deserves to be happy and healthy through life.  Emmi Wilkinson

Help others and help to make a difference, understanding. Danielle Boyce

to change someone`s life for the better.  Samantha Taylor

To help people build their life again.  Lorraine Cairns

I pledge to devote time and hundred per cent effort in contributing and understanding peoples wants and needs, their stories and to promote the welfare and dignity of those I help and care for everyday, spread love and joy.  Lee Bennett

I pledge to make a difference in services users lifes by not only being a care worker but a friend, in order to bring love and kindness to the care setting.  Rhiannon-Catherine Coats

I pledge to be the best care worker I can possibly be and to always give one hundred per cent so the service users needs are met and more.  Emma Speirs

To always make the time to find out what matters and who matters whilst enjoying everyone reliving and telling their love stories.  Christine O’Donnell

To see the person and not the condition. To make people feel good about themselves and do the best I can to be the greatest carer I can be. Make a difference to someone’s life.

Posted in "You Can Make a Difference" Pledges

Making a difference at Bromley Healthcare


Today`s pledges come from Bromley Healthcare.  Thank you to Natalie Warman, Director of Nursing and Louisa Russel for inviting Tommy to speak at the Bromley Healthcare Conference.

Tommy has spoken for Natalie a few times before over the last few year’s and we are proud to be invited to speak again. 

 Thanks to all at Bromley Healthcare for the kindness and pledges below. 

 Team DCV 

I pledge to continuously encourage staff to find out what matters to each and every patient. Amanda Mayo

I will not refer to my clients as “victim”. I will ask “what can I do to make you feel safer”?  Rob Vale

I pledge to continue to be the voice of the children in my care and be there for their parents.  Jane Smith

I pledge to treat needs of carers and their health support needs as important as caring for person with dementia. Ann Skinner

I pledge to see past the condition and see the person. I pledge to show compassion and respect the person’s reference, and their cultural beliefs. Hilda Addo

I pledge to give time and care to each and every patient I actively listen and respect wishes. Janet Berkhauer

I pledge to raise awareness of “Hello my name is” badges and to encourage staff to wear them.  Marie–Louise Muir

I pledge to encourage staff to remember there is a person and story behind every patient. Kate Ann Armstrong

I pledge to continue to be a dementia friend and give care and compassion. Rosie

I pledge to stop and listen to the voices of our children and young people. Lisa Coward

I pledge to ask what matters to you at every 1st meeting.

I pledge to get to know the parents to make sure I can give the best possible care for their child. Margarete Lamari

I pledge to always consider the whole family and what matters to them considering babies – Older people. Lorraine Thomas

I pledge to meet a person, not treat a condition.

I pledge to wholeheartly give every patient the care and support they need through their journey with dementia. Nicki Deeks

I pledge to always see the person behind the intervention. Andrea Klass

My pledge is to make sure I ask people what and who matters to them, and continue helping, listening and being kind.  Emma Apps

I pledge to make sure I get to know the person behind each dementia patient I visit. And make sure I aim to ascertain “what matters to them” Stop you: Lack of family involvement. Any communication difficulties. Hayley Edwards

I pledge to continue to be kind, caring to my clients and treat people as I would expect to be treated. Hayley Perkins

I pledge to continue to give good quality care with kindness.  Marcia Gray

I pledge to try and be there for everyone that I come into contact with. Not only in my job but in my life.

I pledge to make an impact positive, providing holistic carer support individual needs. Treating individual the way I want to be treated, my family and my loves ones.  Ayo Oygboga

I pledge to listen to each and every patient and find out what matters to them and who matters. Elly Hopkins

I pledge to continue to support, listen and understand what the needs are of patients and families living with dementia and help in whatever way I can. Kayleigh Healey

I pledge to listen to what a patient wants from Bromley Healthcare and how they would like an Occupational Therapist to help them.  Robyn Salisbury

I pledge to try to help and support people to the best of my ability.

I will consider our clients and staff who are caring for others and try and be supportive and listen to their stories. Denise Neath

I pledge to listen to the patient and see them other than their medical background/condition.  Jenna Hoffman

I pledge to treat everyone as a member of my family and how I would like to be treated.  Maria Moody

I pledge to take more time to listen and be understanding. M.Hussen

I pledge to support/share/forward Dementia Carer Voices campaign. To make people aware a difference in people’s lives.

I pledge is to take more time to listen and not to feel guilty when I do. Pippa Marks

I pledge to make sure that my patients are aware that and genuinely care and am interested in what matters to them. Bonnie Crump

I pledge to treat other people like I would want my family to be treated. Stop you: Losing focus and getting side tracked. Nicolette



Posted in "You Can Make a Difference" Pledges

SEPT dietitians pledging to make a difference

This week’s guest blog post comes from Emma Stoneman based in South Bedforshire and Luton.

Let’s find out how their team has used the campaign to drive improvement and increase awareness.


We are a team of dietitians working for SEPT , based in south Bedfordshire and Luton. After hearing Tommy speak at the expo16 in Manchester I was so inspired so wanted to share the story of him and his mum at our away day on the 20th September 2016.

Using picture cards we all first discussed what matters and who matters to us , then what and who matters to our patients . Unfortunately we didn’t have Tommy in the room so I showed the team his talk via you tube and they were all blown away by his passion and his story .

The team made pledges to make a difference and I have attached these for you along with some photographs of the day , word clouds (attachment-1attachment-2) of what matters to us and what we thought mattered to patients . Their perspective did change slightly after watching the video and the team are committed to carrying out their pledges.nds-pledges-200916





Posted in 'Viewpoint' Blog Posts