Pledges at Northern Devon Healthcare Trust


Friday 10 February saw our Project Engagement Lead, Tommy Whitelaw visit Northern Devon Healthcare Trust to speak to Trainee Nursing Associates, Senior Nurses, Trainee Assistant Practitioners, Healthcare Assistants, Apprentices, Staff Nurses, Doctors and Clinical Tutors from across the Trust.

Special thanks to Carly Huish ,Project Lead for the Trainee Nurse Associates, Shaun Kershaw Course Tutor and Andrea Bell Assistant Director of Nursing Northern Devon Healthcare for inviting Tommy.


Tommy says…

“The day was truly inspiring getting to meet everyone along with a tour of the wards to meet the dedicated staff working hard to make a difference for people”

Take a look at the short film of the North Devon pledge tree launch

Thank you all for the great kindness, shown on the day and wonderful pledge below.

Team DCV

I pledge to listen, care, support and make feel safe and help.

Lisa Snell



I pledge to be kind every day to call people, patients by name and ask them who and what matter to them.

Julia F

Clinical Trust. NDHT


I pledge to ask people what is important to them and to find out about their story to enable them to feel they can make it through an after day after that.


Apprentice healthcare assistant


I pledge to ensure I am there for each individual and provide them with support and make a difference

Katie Maddox

Apprentice healthcare assistant


I pledge to take the time to learn some ones’ story and integrate it into the care I give them. Also, to give care as much as I can for as long as I can.


Apprentice healthcare assistant


I pledge to always hold your hand, continue to listen, see, hear, give time and resume

Tracey Chilingworth

Trainee assistant apprentice


I pledge to do my best to make every patient day that best day that will be.




I pledge to support my patients more in her journey and story. Take time to ask and listen to what others say, treat everyone with kindness and think about the language I use.

Donna Knight

Int. Divisional nurse


I pledge to listen to the small thing that matter

Demy Jackman



I pledge to make people smile each day simple but effective “a smile a day keeps the fears away”

Hazel thornton

Staff nurse


I pledge to see how I can make a difference to the patients and carers, no matter how big or small

Sarah Paterson

Staff nurse


I pledge to take time to ask patients about their stories.

Sophie Evangelista.

Apprentice healthcare assistant.


I pledge to listen to everyone story and care for each person as if they were my mum.


Trainee nursing associate


I pledge to try and put a smile on as many people faces as possible

Emily R

HCA Apprentice.


I pledge to see the person not just a patient.


I pledge to listen to my patient and their families also I pledge to do my very best to care from people that need help and support.


Trainee Nursing Associate


I pledge to listen, take time and hold the hand of my patients, radiate my inner beauty for sharing love, kindness and compassion.


Trainee nursing associate


I pledge to listen to the patients and meeting their needs.


Trainee nursing associate


I pledge to think of patients by their names, stories first and before their illness

Leanne Richards

Trainee nursing associate


I pledge to be the carer that patients can feel, they can rely on and I will always be there for whatever


I pledge to take the time to listen, to ask what matters and do what matters to the person and carers living with dementia

Dawn McMullan

Healthcare assistant.


I pledge to continue to respect people I care for and work with, make more time to understand their story.


I pledge to continue to respect and care for my patients and their relatives’ carers as individuals and to always be as kind as I can possible be.


Trainee Assistant practitioner


I pledge to make time to talk, ask question and listen. No matters what time constraints surround my role. I want to make a difference to someone’s live

Kirsty Spry

Trainee nursing associate.


I pledge to stop and listen, just get it done, no matter what.

Helen McKenzie

Trainee nursing associate


I pledge to always take the time to get to know my patients, also their families’ or carers’, to do my upmost to listen and care in the best possible way I can

Charlene Robert

Trainee nursing associate


I pledge to always give extra time and compassion to dementia patients.

Emma G

Trainee nursing associate


I pledge to have more time to listen to lives of patients, their past, relationship, worries and stories.

Sue A.

Trainee nursing associate


I pledge to get to know the patient I am caring for, ask their story and educate others to ask who and what matters to the patients. To carry on holding my patients hand when they are scared and alone

Natalie Thomas

Trainee nursing associate


I pledge to appreciate each patients’ story and to embrace this into their life as a patient and to encourage others to also do this.

Katie Hopkins.

Trainee nursing associate


I pledge to continue to listen to my patients and enjoy their stories with them anytime.

Anne Brice

Trainee nursing associate


I pledge to encourage and uphold carers and patients dealing with dementia.

Naomi T,

Trainee nursing associate


I pledge to continue to ask patients about their relationships and continue to demonstrate kindness and understanding.

Harriet Clarke

Trainee nursing associate


I pledge to know some ones’ story and to remind them that their story is important whatever they are.

Nicola Smith.

Trainee nursing associate


I pledge to continue to try to make any one suffering with dementia to feel safe, to hold their hand when they are scared and try to make a positive difference to their day, and to smile any family member a hug, it is always needed

Lauren P

Trainee nursing associate


I pledge to try and find out their interests and values to enable my patients and their families feel safe and secure in my care

Stacey Mccabe

Trainee nursing associate


I pledge to take time to sit and to talk to my patients and learn about who they are, where they come from

Katie Jenkins.

Trainee nursing associate


I pledge to listen to every patient and make a difference to their day.

Clare Downing

Ophthalmic clinical nurse specialist


I pledge to always treat people who I would want my family to be treated, to see the person behind the disease, to show kindness compassion, respect and dignity and to also treat family of those patients in the same manner.

Nikky Durham

Trainee nursing associate


I pledge to listen more, try to spend more time with people

Tracy Hancuch


I pledge to be kind to everyone I meet


Divisional nurse


I pledge to be an advocate and a voice to those who do not can do it for themselves to my beautiful grandma and my patients, I will hold your hands when you are scared.

A Alsaffar



I pledge to make sure I get to know and understand the person I am caring for, to encourage them to do as much for themselves as possible till they are unable to. Like my own family.

Anne Tyler



I pledge to give my patients and families the time and listen

Steve Parson

Trainee nursing associate


I pledge to be kind and listen to find out people’s story.

Kirsty Graham



I pledge to educated everyone to see the person not the diagnosis. Any diagnosis.


I pledge to always see the person and make sure that they matter.

Anne Marie

Trainee nursing associate


I pledge to always be kind no matter what time constraints or pressure I may be under


Project lead nurse associate


I pledge to never forget how kindness and being kind to other in my work, my life and always can I make a huge difference to a person

Helena O’toole

Trainee nursing associate


I pledge to make more time to listen to people.

Andy Parry

Trainee nursing associate


I pledge to be the person I am and to be the nurse and the kind caring person I have grown into and make a difference to others

Sean Phillips

Trainee nursing associate


I pledge to take the time to listen and understand what really matters to my patients, to be a small piece of their incredible journey

Thomas W.

Trainee nursing associate


I pledge to listen and understand to patients and their families and advocated for them and help to be their voice.

Kate Parsley

Trainee nursing associate


I pledge to remember every patient is some one’s mother or father, and to find the time to show them all the greatest kindness.



I pledge to ensure I take time to know my personal lever to give them the best care and to keep smiling

Stephanee Ring.

Trainee nursing associate


I pledge to have more time with patients and their families, and provide them with the care they deserve, make them feel valued, important, safe and feel line on individual and not someone with on illness or someone who is unwell


Trainee nursing associate


I pledge to have the kindness to care for everyone I meet, and the courage to challenge those who do not.

Rebecca Evans

Student nurse


I pledge to be empowering and make a difference that will impact on some ones life for the better

Linda Quinn

1st year student nurse


I pledge to be kind and compassionate and listen to who my patients are and their needs.




I pledge to ensure I listen more embracing my patients stories with the individuality they deserve to make my patients, carers, family, friends my priority.

Rebecca Jones

Trainee nursing associate


Posted in "You Can Make a Difference" Pledges

UCLAN Nursing Students 2017 pledge to make a difference


Thank you to our wonderful Friend Eve Potts, Senior Lecturer, at the University of Central Lancashire for inviting Tommy to speak to Nursing Students.

The day was very emotional spending time with #OurFutureNurses who have been studying together for the last 3 years.

Tommy has had the honour to speak at the university a few times before.  You can read the pledges from previous visits. 
Thank you for inviting us to take part in such a brilliant day, continued working together and for the inspiring pledges below.
Team #DCV

My pledge is to always remember the “person” and never to use labels like wanderer or challenging again, and to take this back and try to challenge my team to think and do the same.

Cath Haslam


I pledge to ask all the families whom I visit, how can I help you? What can I do to make your life easier? And listen. And try to make a difference and most of all, be kind.

Sarah Wood.

Pendleside Medical practice


I pledge to make a difference and to give the care that matter to the individual and their carers.

Sara Edwards.

Student nurse UCLAN


I pledge to put myself into their shoes.

Francis G

Student nurse UCLAN


I pledge always use positive language when referring to dementia and the people who have it and to encourage others to do the same.

Beth M.

Student nurse.


I pledge to spend time finding out what matters to my patients

Natalie Moore.

Student nurse and care assistant.


I pledge to always respect people with dementia and treat them as a person not as someone who has dementia.

Emma Welch.


I pledge to not let dementia define a person, it is also to support every patient I come across, I come across and carers and relatives to make them feel that they can overcome the fears they may feel when caring for a person living with dementia.

Amira Sidat

Student nurse.


I pledge to always treat every patient with kindness, always respect them and keep their dignity. To always listen to them, talk to them and value them.

Z. Bibi.

Student nurse.


I pledge to look after and care for my patients as though they are my parents. My pledge is to go the extra mile in kindness and make a difference.

N. Patel

Student nurse.


I pledge to care with warm and kindness and look at individuals more than just a patient.

Rimsha Mahmood.

Student nurse.


I pledge to listen to patients and their families more, take more time with patients.

Zoe Jackson

Student nurse. Assistant practitioner.


I pledge to listen, care and show kindness to all patients and relatives. Support each person the best I can. Treat each person as how I would like to be treated, be a voice, hand or shoulder.

Cathrine Graham

Student nurse.


I pledge to see the person, their story and the people and things that make up their story care for the person, not the illness.

Hannah Knight

Student nurse.


I pledge to get to know my patient on an individual base by spending an extra few mins.

Ceri Howes

Student nurse.


I pledge to emotionally support all vulnerable people, their families and carers.

Katie Lavery.

Student nurse.


I pledge to always remember the little things the holding of a hand, a smile, if remember. These, the people, provide care for will never forget

Charlotte Webster

Student nurse.


I pledge to always try my best to understand how someone is feeling and to always take the time to listen to them, because I care.

Abbey Bullen.

Student nurse.


I pledge to create happy, positive and relationship with the people I care for by keeping getting to know them and their history to help develop a positive future.

Stephanie Hoole.

Student nurse.


I pledge to listen and hear and show understanding and to help people feel less alone.


SN BVH Nurse.


I pledge to make more time to listen and find out what matters to that person. To be the best I can be and to be kind and supportive.

Emma Goodbier.

Staff nurse ward.


I pledge to treat people in a way I would like to be treated if I was to ever rely on help of others.


Student nurse.


I pledge to always be friendly, approachable and kind to my patients, to always listen and care of everybody as an individual person

Clare Walmsley

Student nurse.


I pledge to play a positive part in the lives of those living with dementia and their careers and families.

Sarah Jones.

Student nurse/ Health Assistant.


I pledge simply to care …for anyone, anywhere, ate any time to the very best of my abilities. I pledge to make at least one person smile each day.

Sadie Uttley

Mental health Student nurse. / support worker


I pledge to give my very best to care for people around me giving my love, care and time for as long as I am able for.


Staff nurse


I pledge to listening to my patient’s story and incorporating their believes and choices into their overall care.


Student nurse.


I pledge to support everyone who should go through this illness to prepare their mind to what will come.

Tommaso Pergolini

Staff nurse ELHT


I pledge to be as kind as humanly possible to people with dementia and their family and carers, to listen carefully, learn life stories, love and make a difference

Sarah Griffin.

Staff Nurse


I pledge to make a positive impact to every person I come across in my carrer and life, I will ensure they remember me for the young girl who made them smile and made a difference, through their time of need

P. Deegan.

Student nurse


I pledge to be kindness as first value being a nurse. And make the difference every day helping people who needs.

Garbirele D.

Staff nurse.


I pledge to get to know you as a person and will do my utmost beat to help you to keep your dignity…and make you feel safe amidst the madness in an acute environment

D.D. Fenton.



I pledge to listen and share people stories and what matters to them.


I pledge to find out what is important to the person first by looking at the individual Before the diagnosis.

S. Robbins.

Student nurse.


I pledge to always see past the medical condition and really get to know the person.

Emily F.

Student nurse.


I pledge to be the kindness most compassionate, thoughtful district nurse I can be.


I pledge to touch the lives of people who need care every day with kindness/ compassion/ respect.

Linda Ann Aspinall.

Mental Health Student Nurse


I pledge to take more time to listen to my patient’s stories and to empower my fantastic team to do the same

Hilary Mclaren

Ward manager.


I pledge to support staff do understand the importance of kindness and how they can make a difference every day, and for me do kindness to them

Sue Metters.

District nurse team leader.


I pledge to continue to promote the role of the district nurse and the fabulous work we achieve

J. Short.

District nurse, Lancashire Care Foundation Trust.


I pledge to do my utmost to make sure that no one feels scared or alone. I will treat all my patients as I would like my own to be treated.

Therese E.

Staff nurse


I pledge to ensure that I recognise people as their sotry, not a condition, not a diagnosis, and for the individual they and their family are!

Kelly Simpson.

Student nurse 3rd year ELHT


My pledge is to more listen to patients and do the best every day in my care for patients.


I pledge to care for people with respect and dignity to always see the person and not their condition.

K. Bramwell

Staff nurse



Posted in "You Can Make a Difference" Pledges

What matters to you day 2017


‘What matters to you? day is being held on 6 June 2017, please save the date and plan now for how you might join in on the day.

The aim this year is not only to encourage and support more meaningful conversations, but also to focus on the action that needs to happen in response to these conversations to deliver the care and support people really need and want.

Dementia Carer Voices, Tommy Whitelaw, represents @ALLIANCEScot on the “What matters to you” steering group and has been working with carers and people with long term conditions to find out what matters to them.  Take a look at our “What matters to you” case studies and podcasts.

image1We know from experience and evidence that the effect of focusing on what really matters to people can lead to improvements in the quality and effectiveness of what we do.  Having a better understanding of what is important to people also helps develop relationships that provide the support and help people need to achieve optimal health and wellbeing.

Last year,  ‘What matters to you?’ day had more than 520 health and social care teams across Scotland making a special effort to have more person-centred conversations with the people they work with. In addition to this, more than 100 teams from 13 countries joined our Scottish initiative. You can read more about it in our ‘What matters to you?’ day 2016 report at:

‘What matters to you?’ day is being supported by the Cabinet Secretary for Health and Wellbeing, the Minister for Public Health and Sport and the Minister for Mental Health and Wellbeing. They will be getting involved on the day as well as sharing messages of encouragement and good practice in the run-up to 6 June.

The Scottish Government and Healthcare Improvement Scotland’s person-centred health and care team will also be supporting health and social care organisations practically to participate in the day by providing advice and resources through the website at

To ask questions or find out more, please contact the person-centred health and care team at


Posted in Events, News

Kind in Mind

Today`s guest blog comes from Gillian Clelland, about her wonderful mum Jean and her caring experiences.  Lets see what Gillian has to say…

When I decided to share the responsibility to care for my mum Jean, who is 85 and has Alzheimer’s with my brother George, I found it both frustrating and rewarding.  Sadly, over the last 10 years, mum has lost all memory of much of her life but happily she still seems contented when she sees our cheeky chops. In order to deal with the more difficult times I like to focus on the good experiences as they restock my resilience pockets and inject a dose of positivity. Below I’ll share 5 – I call them ‘kind in mind’ actions that work for me.

1 Remember emotions remain intact 

Mum has lost track of all things logical but she responds quite normally to emotions! One day when I was quite overwhelmed with her sun downing behaviour I just burst into tears of despair both for her on the evil aspects of the illness and for me at a loss with how to cope! Mum saw me greetin, she immediately dropped out of her tangled thoughts, came and cuddled me and asked what’s wrong? She tried to console me, stroked my hair and even asked ‘where’s your mammy’ with a child like view that mammies fix things! Her actions wrestled me from my sadness and encouraged me to be positive again and I keep this experience front of mind.

2 Playing Games

We play a lot of games.  Balloons is easily the best.  It’s a guaranteed distraction technique.  So are colouring books and dominos, tho’ it is quite humbling to be gubbed by an 85 year old with such significant cognitive impairment.  Jigsaws also work, I’ve gradually been buying younger and younger age groups with extra large pieces so that she can still do most of it by herself! Ravensburger puzzles, aged 5 or 6 are best.  Mum will entertain minions, kittens and puppies but says princesses, action heroes and telly tubbies are for the weans!

Remembering to play is really important, I even tried a pillow the fight the other day when I asked mum to help me change the bed. With a little trepidation I dunted her gently with a big soft cloud, not at all sure of how she would react, but she laughed and giggled more than I had seen her laugh in years as she quite lamely tried to fight back!  It just melted my heart with happiness to know that she, occasionally, still can share funny moments and give herself a belly rumbling laugh at the same time.

3 Keep cuddling 

Just like toddlers, it seems to me that since mum can no longer understand or communicate much, hugs or even simply holding hands is the language of choice. Mum sometimes doesn’t return my cuddle, maybe she’s not sure who she’s hugging at first, but if I squeeze long enough and tight enough then love and smiles usually break through!

4 Choosing kind words

“OH DEAR!”   Whatever way you say it, ‘oh dear’ sounds sad!

“OOPS” on the other hand has a slightly surprising mischievous tone.

I try to remember to say ‘oops’ rather than ‘oh dear’ and give my brain a jolt to think positively about the situation I find myself in! It also implies accident rather than fault. Handy when accidents are often caused by someone who can’t help it!

5 Keep smiling

If all else fails sometimes I get serious. I look straight at mum and exclaim… “Mum will you do me a favour?” Usually this gets her attention and she looks at me confused. I say with a grin… “will you give me a big SMILE today?” So far it still works! We get a fleeting connection and share a silly moment in our crazy universe!

A friend once told me that “the word kindness originally meant being kin, or kindred, or of the same kind. And since we are all humankind, we should remember to be kinder to one another. The alternative is to be unkind, eg failing to connect or even alienating someone.”

Now there are eejits in the world that could do with a stern word, but when it comes to supporting a person bearing the burden of dementia, I try to be ‘kind in mind’ !  Carers need to be kind to themselves too.  It true that you do give up a lot of yourself to care for someone else but I have found that by cherishing the little magic moments, it gives me strength to keep going. There’s a quote by American writer, Joseph Campbell that sums this up…

“Find a place in life where there is joy and the joy with burn out the pain”

This is my mum, Jean, smiling!


Posted in 'Viewpoint' Blog Posts

Dementia Carer Voices January/February 2017 Newsletter

ALLIANCE Annual Report – Showcasing DCV in top ten of ten years

The ALLIANCE has published its interactive annual report for 2016, which highlights some of the organisation’s key activities over the course of the tenth anniversary year.


Dementia Carer Voices are delighted to feature 8th in the Power of 10 – Top Ten Achievements, showcasing the You Can Make a Difference Pledge Campaign.

Download a copy of the report by visiting the ALLIANCE website.

If you would like to receive a hard copy of the report, please contact call 0141 404 0231


Reaching 12,000 pledges

2017 has kicked off to a great start with us reaching our 12,000 pledge milestone, with 252 of them made in January alone, reaching over 65,000 people in person at the seminars.

Thanks to every one of you who have made a pledge and for your continued support. Do keep us up-to-date on how you are getting on with fulfilling your pledge.


All the pledges can be viewed on our blog.

If you would like to contact us or make a pledge you can by emailing or tweet us at @DementiaCarerVo



Dementia Post Diagnostic Support: NHS Board Performance 2014-15

On Tuesday 24 January, the Scottish Government published Dementia Post Diagnostic Support: NHS Board Performance 2014-15.

Full report can now be downloaded from the ALLIANCE website.


Pharmacy & Biomedical Sciences Students @ University of Strathclyde pledge


Dementia Carer Voices were invited to speak to 3rd year pharmacy students on Monday 9 January, as part of their consolidation week. Project Engagement Lead, Tommy was joined by his colleague, Graeme Morrison ( @ALLIANCEGraeme ), Prescription for Excellence Inclusion Officer, to talk about the importance of seeing the person behind the condition and focusing on what matters to people. Pharmacists are very accessible healthcare professionals and have a growing role in supporting people with long term conditions, so it was important to emphasise the difference that these future pharmacists could make to people’s lives.

You can view the pledges made on the day over on our blog


Learning and Improvement Network for Specialist Dementia Units Launch Events

ALLIANCE Director, Irene Oldfather and Project Engagement Lead, Tommy Whitelaw attended the Programme Learning and Improvement Network for Specialist Dementia Units launch events in Glasgow and Edinburgh in January 2017. Both Irene and Tommy are on the ‘Focus on Dementia’ National Advisory Group, as the project is one of the key partners for working across 5 specialist dementia units and 2 acute areas in Scotland. The first meeting was held on Wednesday 1 February, looking at the feedback from the learning events and future ideas and taking the partnership forward.


Future DCV events

Keep up-to-date with events DCV are attending over the next month. To find out more, see our “Get Involved” page over on our blog.



Our GP

“Over the past months, the ALLIANCE have been working with people and professionals on ‘Our GP’, a pioneering Scottish Government funded project that aims to ‘co-design’ future digital GP services. This has led to the creation of three innovative citizen-led ideas for new digital GP services, described in a brief explainer video.


We are encouraging members of the public and healthcare professionals to now get involved online!  Individuals can view quick demos of these three ideas for new services on our website, then give us their views through a short survey by the 16th of February. This will help identify the most valued ideas and redesign these innovative digital tools, which aim to improve people’s experience with GP practices.

Now is the time to have your say in designing Scotland’s future GP digital services  By taking part you could also win a great prize like an Apple Macbook Pro, smartwatch or a Fitbit.


SAVE THE DATE: Next Self Management Networking Event

The next Self Management Network Scotland event will be held on Thursday 27 April in Glasgow. More details on how to register will follow but for now please save the date!

After two years, and with 475 members, we think it’s time to have a look at how we enable effective communication within the network and how you can share learning with one another.

We also want to think about “so what?” With all the self management knowledge gathered within the network, let’s think together about how we can use that knowledge to make change happen.

We are working on the agenda at the moment but are happy to hear your ideas on what can help us answer the key questions this event will address:

  1. How do we effectively share knowledge within the Self Management Network Scotland?
  2. How do we use this knowledge to make change happen?

Look out for more information soon. If you have any questions or would like to share your ideas, please contact


Posted in News

3rd Year Students – Portsmouth University Pledge



On 26th Jan 2017 Tommy visited 3rd year Radiography, Communication & Human Sciences Students at Portsmouth University.

Big thanks to Sue Crabb, Kevin Barrett, Katherine Barton and the inspiring 3rd year students for a fantastic day at the University.  Sue has been using films with Tommy and his mum Joan for the last couple of years as part of the curriculum, so it was lovely for Tommy to be able to attend in person this year and meet everyone.

Thank you from all the team at #DCV for the opportunity and wonderful pledges below.

Samira Abdi

I pledge to treat them with respect and dignity they deserve. To acknowledge their presence, listen stories, have patience and be compassionate towards them, it is them today it can be you tomorrow

University Portsmouth/Radiography


Kelly Stevens

I promise to look past and through every condition a see the person for the individual they are, treat that individual as I wold want any member of my family/ friends to be treated.

Student Radiographer PU


Gemma Lewis

I pledge to give patient care with a smile, a smile speaks a thousand words

Diagnostic Radiographer


Benjamin O.

I pledge to make all my best with dementia patients.

Student Radiographer


Christopher G

I promise to provide care and compassion dignity to improve or enhance patients’ experience


April James

I pledge to do my best to help people who cannot help themselves, I will go that extra smile to do the best I can. I pledge to always be kind.

Student University of Portsmouth


Lizzie Clarke

I pledge to give everyone a voice, especially those who cannot on their own, disorder does not define the person, see the person not the disorder, take any more time to ask.

Student Speech and Language Therapist.


Ruth Croome

I pledge to take time to listen, make time for my patient.

Student Radiographer.


Jay Kee-Pinner

I pledge to respect all those who deserve it, and ensure I provide the best care I can for the whole time I am a health care provider.

Student Therapeutic Radiographer


M Johnson

I pledge to remember that all people are human and to treat them as such to remember they are not just another patient.

Diagnostic Radiography Student – 3rd year


Jodie Edmunds

I pledge to always go the extra mile I can with all my patients I come into contact with, in or out of the dept.

Student Radiotherapist.


I pledge to treat every single patient with all respect and empathy. I will never make assumptions about their mental capacity.



I pledge to hear Tommy’s voice in every aspect of care I give, to just stop for a second and ensure I am doing my best

Assistant Practitioner, NHS


Hannah R.

I pledge to love my neighbour



Sara Peterson

I pledge to help people to find their safe

Student Radiographer.



I pledge to be kind to be considerate. That act of kindness that somebody needs, I pledge to be courage to educate somebody about what difference thee can make by an act of kindness

3rd year Student Radiographer.


Teererai M.

I pledge not to be kindness only, and compassionate inside work but also outside of it

Student Speech and Language Therapy


K Mapfumo

I pledge not to try to be judgemental when caring for people with dementia, take time to understand them and those they care for

Student Radiographer, UP.


Will Thomas

I pledge to continue to help those in a situation less fortunate than my own.




I promise to show kindness to every individual I meet not matter their circumstances

Student Radiographer PU.



I pledge to stop when dealing with dementia patients and consider what can I do to make biggest impact on their care.

Student Radiographer.



I pledge to be as helpful as I can and try to make a difference for them. The people who need a little help to get their message throughout.

Student at UP.


Sophic Wilson

I pledge to make a lasting positive impression on every patient/ patient’s family, to go the extra mile!

Diagnostic Radiographer.


Rebecca M

I pledge to everyone who had been emerged to remember being the radiographer as a positive experience to lead to a diagnosis.

University of Portsmouth Radiography Student


Alexandra Gunter

I pledge to treat the carer as well as the patient, also five the carer extra time and check if there is anything I can do for them as well as the patient.

Student Radiographer


Kiera O’Brien

I pledge to make sure that every patient knows that I care about them as a unique individual.

Student Radiographer (diagnosis)

I pledge to make a difference when even I found myself provide the best care and compassion to every one

I pledge to have and care about everyone, appreciate and refer to people as their names not condition they have. Respect others as I would like to be respected and treated.

I pledge to get to know every individual patient behind the condition they present with.


Alys Williams

I pledge to treat everyone with respect and for the person they are, not just what their condition is.

Therapeutic Radiography


Dylna Moss

I pledge to not lose sight of why I chose to care, I will always see my patients as people and not illness.

Diagnostic Radiographer, Queen Alexandra Hospital.


Hannah G.

I pledge to make a difference to people’s lives. No matter how small it was.

Therapy Radiographer


Ashleigh Manning.

I pledge to take time to say hello to my patients, and treat them as a person not the condition.

Diagnostic Radiographer


Below is a pledge we received in twitter.  Thank you to @lynnisit 

My pledge is that as a registered nurse and ward dementia link I will be that person who makes the difference to my patients, their loved ones, carers and my colleagues by caring, informing and teaching. I will not let the standards fall!


Posted in "You Can Make a Difference" Pledges

Scunthorpe Hospital Pledge to Make a Difference


24th Jan 2017 was Dementia Carer Voices Visit to Scunthorpe Hospital to hear about our Make a Difference Campaign, Tommy`s caring experience and see people make a pledge.

Thank you to John Hill – Chair, Jane Elizabeth Tooke – Secretary and all at the RCN Humber branch fo inviting us to the Hospital.

You can follow the Trust on Twitter at @NHSNLag

The branch heard Tommy speak at the RCN Congress in Glasgow and kindly put on an open event at the hospital.

You can read the amazing pledges below.

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Melanie Graves

I pledge to ask who matters to you, what matters to you, + Be flexible.

Assistant Director of Nursing Head of Quality.


Georgina Foster

I pledge to be an advocate, a person that will listen and provide the hugest possible standard of care I can

Staff Nurse


Wendy Swan

I pledge to be kind always

MacMillan End of Life Lead Community.


Megan Gutteidge

I pledge to include patients and families on this care and deliver care individualise to them

Paediatric Staff Nurse A+E


Sue Colisland

I pledge to make more time to listen

Executive Director


Sue Wilson

I pledge to ask the right questions and what matters to you!

Community Nurse


Carol Gray

I pledge to learn about what matters and about every patient I care for.

Quality Matron


I pledge to take the time


Kerrie Simon

I pledge to provide the best nursing care I can give and take the time to listen to people

Staff Nurse


David Welburn

I pledge to improve dementia care in the acute setting

Dementia Clinical Nurse Specialist.


Tara Filby

I pledge to take more time each day to listen to what really matters to our staff

NLAG Chief Nurse


Rachel Greonbech

I pledge to ensure to have me reiterate the message what matters and who matters to you

Quality Matron Lead for Dementia


Karen Dunderdale

I pledge to keep a smile everyday

Active CEO


Kate Scott

I pledge to be that district nurse that walked through your door and put her arm round you

Dementia CNS


Karen S.

I pledge to always see the person and give hope

Staff Nurse


Sara Wood

I pledge to never stop looking for the person.

Quality Matron


I pledge not to be scared and take time


I pledge to be as kind and thoughtful as possible to every I meet


Robyn Roberts

I pledge to get to know people with dementia and help families that way I would like myself and my family to be treated

Staff Nurse NLAG



I pledge to make sure I remember your story when caring for all my patients

Paediatric Staff Nurse


Richard Painter

I pledge to try to be better at what I do

Specialist Safeguarding



Posted in "You Can Make a Difference" Pledges